The Daily Blog

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Hi, and welcome to my website. I'm an author and freelance writer. This site contains links to some of my published work, previews of work in progress, and pictures of my wirehaired miniature dachshunds, Maggie and Penny.

I do a lot of writing for content providers such as Textbroker and WriterAccess, as well as for private clients. You can find me on the provider sites, or you can contact me here if you need any writing. I'm very good at writing about business, technology, medical and fashion topics. I'm very skilled at SEO and writing lively content that naturally incorporates keywords. I'd love to write for you.

I'm currently working on a YA novel, tentatively called Dreamweavers. It stars a 17-year old girl named SaraJane Abernathy. SaraJane has some unusual powers, and she rails against the restrictions her parents and Kendrick, her grandfather, impose on her ability to use those powers. SaraJane is also DragonSworn to a beautiful blue dragon named Rob, who is quite the fun-loving character, especially for a dragon. SaraJane and Rob have a quest to fulfill before she can use her powers.

From time to time I'll post excerpts from the story. Let me know what you think!

Bylined Published Work Samples

Here are a few examples of works I've published over the years. Most of these are from around 2001 or 2002, so the technology may be a little dated. They will give you a good idea of my writing style. These articles and many more can be found on the web if you follow the links or poke around on sites like ZD/Net or Information Week.

Usability -- Not User-Friendliness -- Is The Key To ERP Success

Buyers of manufacturing software have been looking for the "holy grail" of user-friendliness for years. User-friendliness is a frequent discussion topic when companies evaluate enterprise resource planning (ERP) but it is one of those things nobody can really define, but everybody knows it when they see it.

To begin to define usability, it is best to start with the anticipated benefits such software solutions can deliver. A software solution that scores high in usability will shorten implementation time frames and reduce the amount of training required to go live, in turn enabling a faster return on investment and delivering benefits more quickly. Such a system will result in a lower total cost of ownership, is likely to change and grow with your company, allows for easy upgrades and interoperability and makes it much less likely that it will need to be replaced to enable future business processes. More...

Selecting Business Software to Support Market Strategy

Management should identify the company's market strategy and the 3 to 5 business processes that allow them to execute against that strategy.


In a world where competition is fierce, margins are thin and costs are high, companies need to leverage every advantage they can to retain or gain market share. With the pace of new product introductions at an all-time high, it's difficult to compete on product innovation. World-class quality is a given. Competing on price sets off a death spiral. So, how can companies set themselves apart from the multitude of competitors?

Many companies have elected to compete based on the services they offer to their customers. Whether it's special packaging, short lead times, rapid deliveries, direct information access, custom product configurations, a combination of these or some other services, most companies today are competing on the agility of their strategic business processes. Yet when they purchase new software systems, companies rarely focus on these key processes, but instead spend the bulk of their evaluation process comparing standard functionality or trying to replicate all their existing business processes in the new software candidates. This is an expensive and non-productive process for the company evaluating new software. More...

Fortune 1000 companies leave billions of dollars on the table every year through their inability to monitor adherence to contracts with customers and suppliers.

Most enterprise resource planning (ERP) systems, with the notable exception of Oracle's E-Business Suite 11i, don't really handle contracts at all.

The closest most ERP systems come to contract management is blanket orders that can never be as efficient as they need to be. Many industries, such as A&D (aerospace and defense), are government regulated in terms of adherence to contracts; in others, such as professional services and engineer-to-order products, there are revenue recognition rules that companies may run afoul of without the proper software controls. In still others, such as life sciences, complex pricing and bundling, complex relationships, and dynamic market conditions add complexity. More...

Winning Strategies for Industrial Equipment Manufacturing

Every industry has been hit hard by the realities of today’s economy, but Industrial equipment manufacturers have been hit especially hard. From new global competitors to new industry regulations to low cost out-sourced manufacturers, this industry has been taking it from all sides.  But rather than lie down and give up, the industry has come back better than ever before by adopting new efficient manufacturing methods and new software and business processes that let them compete head on, satisfying customer demands while reducing costs and raising margins. Let’s look at some of the methods industrial manufacturers are using to stay competitive. More...

Put customers at the heart of your business

The decade of the 1990s was supposed to be one of customer empowerment. And in some ways, it was.

Customers had more options than ever before as increasing globalization and improved communications made it just as easy to buy from a vendor halfway around the globe as it was to buy from the vendor down the street. Companies immediately understood the new reality--that with quality, price, and on-time delivery as givens, the only way to differentiate them from competitors was by making it easier for customers to do business with them than with the competition. More...

Smart Moves

In the next year, analytic functionality will become the primary indicator of packaged enterprise application value

What happened? Suddenly, the biggest thing in enterprise applications is "integrated analytics." Did all the large enterprise application vendors wake up one day and realize that, to business users, information stored inside tables deep within their applications isn't really information at all? Did the message that problems buried on page 163 of a 300-page report are not likely to get addressed sink in all at once? Did analytic technology make a sudden leap forward, enabling information to be presented more quickly, clearly, and usably? Or is this development just the latest skirmish in the battle for market share?

There's no simple answer. Rather, as I'll explain here, there's a little bit of truth to each view. I'll also explain why integrated analytics are now so much more important for enterprise applications customers, and why the ability to integrate and analyze external information is a key differentiator for enterprise software vendors. More...

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